Privacy and Data Policy

This Privacy Policy explains how ReveryPlay collects, uses, stores and protects the personal information you provide when you register, play or make payments on our site. We take user privacy seriously and aim to be transparent about the data we process so you can make informed choices about your account and activity.

Types of data we collect

Personal data

When you create an account or verify your identity we may collect personal details such as your name, email address, date of birth, postal address and any verification documents you upload. We use this information to manage your account and to comply with standard security and verification checks.

Technical data

We gather technical information related to how you access and use our services. This includes IP addresses, device and browser details, operating system, language preferences and connection logs. Technical data helps us maintain site performance, diagnose issues and secure accounts.

Transactional data

Transactional data covers deposits, withdrawals, transaction references, payment methods and play history. This information is necessary to process payments, handle withdrawals, calculate balances and detect irregular or fraudulent activity.

How we use your information

Your data is used to operate your account, process deposits and withdrawals, provide customer support, run security checks and detect abuse. We also use aggregated or anonymised data to analyse usage patterns and improve site features. We do not use your data for purposes unrelated to account management without obtaining your consent.

Data protection practices

We implement reasonable technical and organisational measures to protect data from unauthorised access, disclosure and loss. Access to personal data is limited to staff and contractors who need it to perform their duties. Where third-party services are involved, we require them to follow appropriate security standards.

Cookies and tracking technologies

We use cookies and similar tracking technologies to remember account settings, keep you logged in, personalise content and measure site performance. Some cookies are essential for the site to function, while others are optional and used to improve navigation or track marketing performance. You can manage cookie preferences in your browser, though disabling some cookies may affect site functionality.

User rights

You have rights over the personal information we hold about you. These typically include the ability to request access to your data, obtain a copy, correct inaccuracies or restrict processing. Where applicable, you may also request portability of certain data or object to specific processing activities.

Access, correction and deletion of data

If you need to review, update or remove personal information, contact our support team through the account centre or by the contact options provided on the site. We will respond to legitimate requests and take steps to verify your identity before making changes to sensitive information. Certain records may be retained as required to resolve disputes or meet legal and security obligations.

Information sharing and third parties

We may share data with service providers who support payments, fraud prevention, identity verification, hosting and technical maintenance. These third parties process data on our behalf and are contractually obliged to protect it. We do not sell personal data to third parties for marketing purposes.

Privacy policy updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Material changes will be communicated through the site or your account notifications. Continued use of the site after an update indicates acceptance of the revised terms.