Reach out to us

Our support team is ready to help with any questions, account-related issues, technical concerns or general feedback. You can reach us through convenient channels for quick answers on deposits, withdrawals, verification and game access. For urgent matters use live chat or the phone line; for detailed enquiries send an email and our specialists will follow up. We aim to respond promptly and keep your account secure and up to date. We also provide guidance on bonus terms and responsible gambling tools.

Department	Contact
Customer support	[email protected] (live chat & email, typical reply under 2 hours)
General enquiries	[email protected] (general enquiries, reply within 24 hours)
Affiliate enquiries	[email protected] (applications reviewed within 5 business days)
Phone	+44 20 7946 0532 (English support for urgent issues)
Working hours	Mon-Fri, 09:00-18:00

Email Support

Email is our preferred contact method for detailed requests, account issues or situations requiring documents or explanations. Please email [email protected] with a clear subject line and include up‑to‑date contact details and your account ID where applicable. Providing complete information helps us process your request faster and avoids unnecessary delays.

Send us a message

Name

<label for="email" style="font-size:14px;color:#222;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;"/><label for="message" style="font-size:14px;color:#222;">Message</label><textarea id="message" name="message" rows="6" required placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 14px;background:#0b74de;color:#fff;border:none;border-radius:6px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to reply promptly. Most inquiries are answered within one business day, usually faster via live chat. Complex cases such as verification, payment investigations or security reviews may take longer depending on their nature and required checks. If you need an update, contact support and we’ll provide an estimated timeline for resolution.

Feedback

Your feedback matters. Please share any suggestions, ideas or issues you encounter while using our site - we read every message and use it to improve features, promotions and the overall experience. Whether it's a missing game, a payment hiccup or a suggestion for the interface, your input directly shapes future updates. Send feedback via live chat or the support form, and thank you for helping us improve.